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HOW WE SERVE

Chaplaincy​

We provide chaplain support to both our first responders and the community members they serve. Our chaplains are dispatched through the 911 system to scenes along with local law enforcement and fire personnel and walk alongside families experiencing trauma, death of a loved one, and/or challenging life situations. Our team is able to offer both practical and spiritual support according to the needs and requests of community members.

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Peer Support Team Coaching and Training​

Several members of our team are actively involved in first responder peer support teams. We are both nationally and locally trained and have extensive experience serving as peer support members, leading debriefings and defusings, supporting first responders individually, and helping departments launch or relaunch peer support teams. We facilitate trainings for peer teams and collaborate with national trainers to facilitate foundational and continuing peer team education. Several of the peer teams with whom we work utilize our services as peer coaches.

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Critical Incident Stress Management​

Our team holds national certifications in Critical Incident Stress Management and are able to lead debriefings and defusings for first responders and other community and government agencies following impactful incidents. We often co-lead with local peer support team members for group response and are also available for confidential 1:1 support.

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First Responder Resource Connections​​

PNWSS maintains an extensive list of resource connections for our local first responders and their family members. We regularly connect responders to culturally competent counselors/therapists, responder retreats, Post-Traumatic Stress and Addiction Treatment Programs, and additional personal supports. We also recognize that family and marriage challenges can be more difficult to overcome than the job itself. Our team is committed to empowering our responders’ family members and connecting them with resources as much as we are our first responders.

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First Responder Wellness & Resilience Education​

Our team members often lead training for first responder departments and chaplain teams in the following areas:

  • Foundational Resilience Training

  • Responder Wellness

  • Peer Support Team Continuing Education

  • Supporting Children in Trauma

  • Infant and Pediatric Deaths

  • Other Topics By Department Request

© 2025 by Pacific Northwest Support Services

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